Privacy Policy

Last updated: August 10, 2024

  1. Introduction

Welcome to European Season ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website europeanseason.com (the "Site") and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

  1. Information We Collect

We collect information that you provide directly to us when you:

  • Register for an account
  • Make a purchase
  • Sign up for our newsletter
  • Contact our customer support
  • Participate in surveys or promotions

This information may include:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment information
  • Purchase history
  • Communication preferences

We also automatically collect certain information when you visit our Site, including:

  • IP address
  • Browser type
  • Device information
  • Log data
  • Cookies and similar technologies
  1. How We Use Your Information

We use your personal information for various purposes, including to:

  • Process and fulfill your orders
  • Communicate with you about your orders, products, and services
  • Provide customer support
  • Send you marketing communications (if you've opted in)
  • Improve our Site and services
  • Detect, prevent, and address fraud or security issues
  • Comply with legal obligations
  1. How We Share Your Information

We may share your personal information with:

  • Service providers who perform services on our behalf (e.g., payment processing, shipping, marketing)
  • Business partners (with your consent)
  • Law enforcement or other government entities when required by law or to protect our rights

We do not sell your personal information to third parties.

  1. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

  1. Children's Privacy

Our Site and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed of how we are protecting your information.

  1. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of these third-party sites.

  1. Cookie Policy

We use cookies and similar tracking technologies to collect and use personal information about you. For more information about our use of cookies, please see our Cookie Policy [link to Cookie Policy].

  1. Marketing Communications

You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our marketing communications or by contacting us.

  1. Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our DPO using the details set out below.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

EUROPEAN SEASON LIMITED 14 Quickthorn Cres, Chatham ME5 0TL Email: info@europeanseason.com Phone: +447342769000

  1. Complaints

If you are not satisfied with our response to your complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner's Office (ICO) in the United Kingdom.

By using our Site and services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure practices as described herein.